Get In Touch!

Need help with your adventure? Our friendly support team is here to assist you with any questions about GreatLakesWins.

Let's Connect!

Email Support

Get help with your account, games, or any questions:

info@greatlakeswins.com

Our Office

Tomczak Veronika
AUSSIE CRUNCHUPS LTD
38 Rockwell Road Lostock
BOLTON BL6 4NX
United Kingdom

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Weekend: 10:00 AM - 4:00 PM (GMT)
We aim to respond within 24 hours!

Send Us a Message

Thanks for reaching out! We'll get back to you soon.

Frequently Asked Questions

Quick answers to common questions about GreatLakesWins.

How do I get my free 5,000 PokéCoins?

Simply sign up for a free account and your 5,000 PokéCoins will be automatically credited to your account. You can start playing immediately!

Are the games really free to play?

Yes! All our games are completely free to play. This is a social casino platform - no real money is involved, and all coins are virtual with no cash value.

Can I play on mobile devices?

Absolutely! Our platform is fully responsive and works great on smartphones, tablets, and desktop computers. Just log in from any device!

What if I need more coins to play?

You can purchase additional virtual coins to extend your gaming experience. Remember, these coins have no real money value and are only for entertainment purposes.

Is my personal information safe?

Yes! We take your privacy seriously and use industry-standard security measures to protect your personal information. Check our Privacy Policy for full details.